What We Collect and Why We Collect It
When you open an account with us, we collect the information you submit directly — your name, email address, phone number and any payment details linked to bKash, Nagad or Rocket. We also record transactional data: deposit amounts, withdrawal requests, and the wallet verification steps you
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complete during those flows. Technical data such as your device type, browser, IP address and session timestamps are logged automatically each time you connect to the lobby. We use this data to process your transactions accurately, verify your account identity, prevent unauthorised access, and keep your
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wallet activity secure. We do not sell your personal data to third parties for their own marketing. We may share data with payment processors — including those handling your bKash, Nagad and Rocket transfers — and with fraud-prevention partners, strictly for the purpose of running your
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account safely. Data is retained for as long as your account remains active and for a further period required by applicable compliance obligations in the regions where we operate. All of this applies subject to your local law and the eligible region conditions that govern your
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access.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.